Ratings & Reviews
Resident Reviews
|Recommended: YesBest place I've ever lived — Our apartment complex before this one was a nightmare off site washers and dryers that never worked, hoarder neighbors, 4 drive by shootings, ignored maintenance requests, WIFI provided through the complex's personal company only, etc... Riverwood is the EXACT OPPOSITE Yes, it is more expensive but it is entirely worth it. The neighborhood is great Super safe and super quiet with the exception of the Highway 50 construction that they have no control over . Staff is so friendly and helpful We started looking for apartments six months before we moved out of our old one, and the Riverwood staff was super flexible about keeping us in the loop and setting aside units we might be interested in, as well as accommodating with moving dates and finances. We live in an unrenovated apartment unit, and the space is beautiful. Cabinets and accents are a little dated but in great condition We had a vanity that had been destroyed by an undetected leak before we moved in, and they replaced it within days of us notifying them. Third floor apartments are brilliant as they have vaulted ceilings ideal for Christmas trees. Our neighbors are all quiet and polite no more domestic violence or drive by shootings in this complex The biggest compliment I have is for the maintenance staff Sidewalk concrete is kept in great repair, pests such as wasp and bee nests are dealt with quickly and safely, appliances that were damaged were replaced with entirely new ones, they are considerate of our pets and of household members who work from home super important during pandemic times , and we have never been complained at for asking for help. The only criticism I have of this complex is that the parking lots could be a tad bigger. While we are provided with one garage space, the outside lot is shared with residents and visitors and it can be difficult to find a spot especially at night and on weekends if you have more than the one car that can be parked inside.
response from property -Sarah, thank you so much for taking the time to share your thoughtful review of Riverwood. We are so happy you are enjoying the neighborhood, your apartment, and our clean common spaces. Our team works hard to ensure that you have a 5-star experience and we are thrilled to know that we are providing that to you. We are here for you should you need anything. - The Riverwood Team
|Recommended: YesA great jumpstart place — My first apartment and safe to say, it has been nothing but a great experience so far The staff is super helpful, the neighbors are respectful, and the overall community is beautiful
Thank you for your 5-star review, Alyssa! We're so happy you've chosen Riverwood as your first apartment home. Our team is here to help if you need anything! - The Riverwood Team
|Recommended: YesRiverwood — Amazing community to live in. Friendly and helpful staff. Great place for my dog to get exercise and meet other dogs.
Hi Shelby! Thank you for sharing your review! It's great to hear you and your dog are enjoying the Riverwood Apartments and our friendly staff. We are hear for you if you need anything! - The Riverwood Team
|Recommended: YesCaring staff safe community — Although not a fan of electric heating and AC unit this has been a pleasant place to live for past three years. All of the staff have truly been caring and helpful in all obstacle that I've encountered in three years here especially when covid began. It was nice to be treated as a tenant that was thought of and not just a number. Very trustworthy community all around staff, building, other tenants Did not have one issue in three years living here. Small issues encountered resolved immediately by maintenance
Hi, Hilda
Thank you for your feedback and review. It's so nice to hear from a resident who has lived here for a few years. We strive to create a peaceful and professional atmosphere and we're happy to hear we have done just that for you. We hope you continue to enjoy living here, as we will continue to enjoy having you.
Warmest Regards,
Riverwood Apartments Management Team
|Recommended: YesThe service and landscaping is amazing here. — It is a quiet and peaceful property that makes you feel at home the best it can.
Thank you for taking the time to post your review, Alyssa! We're happy to hear that you have felt at home while residing in our community. Our team works extremely hard to keep our communities peaceful and welcoming.
Thanks again,
The Aspen Village Management Team.
|Recommended: YesGreat space — Great space close to interstate and shopping
Thank you, Anita, we appreciate and welcome your feedback. We are absolutely delighted to hear that you love the location. Here, at Riverwood, we have a goal to provide our residents with beautiful homes in a great location. Your continued encouragement is welcomed. Please contact us at riverwood@fred-inc.com to tell us how we can continue to improve in our community. Thank you again for posting this review!
Warmly,
The Riverwood Apartments Management Team
|Recommended: YesBest First Time Apartment Company EVER — My husband and I were 22 and 23 when we started our lease with Riverwood. Best possible experience we could ever ask for. As first time living on our own we have had nothing but positive experiences with the staff, neighbors, and living in the apartment. If you go over the cost of living in your own house with all the amenities that Riverwood has to offer, they are priced better then most other Apartment buildings. The location is amazing and the grounds are well taken care of. We are so happy with our time here we even resigned our lease. Thank you Riverwood for setting the bar high
Faith,
Thank you for your review. We are so glad to hear that you are having a great experience with our staff and enjoying your home so much. It means a lot when our residents continue to choose us as their home. Our amazing staff that work around the clock have set the bar high and may it never falter.
Warm Wishes,
The Riverwood Apartments Management Team
|Recommended: YesGreat — I love that it's dog friendly
Thank you for taking the time to post your review, Katherine. We do love pets here. Thanks for being a valued resident. Let us know if there is anything we can do for you or our furry friend. Best Wishes! - The Riverwood Team
|Recommended: YesMy apartment is much more than what was expected from the comfort to the scenery outside my window. A great hike for my kids and myself. — Highly recommend
Hello Dejounn, Thank you for recommending us! We are happy to know you are enjoying your home. Warmest WIshes, Your Riverwood Apartments Management Team.
|Recommended: YesReview — It is a good place to live, no issues as of yet.
Brian, Thank you for taking the time to give us a review. We are so glad you are having a positive experience! - The Riverwood Team
|Recommended: YesLocation great — Location Great
Thank you for your feedback, Jameie. We are glad to hear you have been able to take advantage of our great location. Please let us know if we can improve in any way.
The Riverwood Apartments Management Team
|Recommended: YesSuper Cozy Complex — This is a super quaint community. I'm not bothered by anyone, and the past month has been great
Nicole, Thank you so much for the review. We are so glad that you are enjoying a quiet and peaceful community. We work hard to make sure to keep our communities peaceful and free of disturbances. Warm wishes - The Riverwood Management Team
|Recommended: YesFirst Apartment — Nice place, updated apartments are very nice. Staff is friendly.
Evan, thank you for your kind words. We are very happy to hear that you have had a pleasant experience with our staff. Here at Riverwood Apartments, we strive to provide our current and future residents with excellent customer service! - Riverwood Apartments Management Team
|Recommended: YesGreat — It is great
Thank you Maria Matos, for leaving such a great review! We love hearing feedback from our residents, and knowing they love it here. Let us know if you need anything further. We are always here to help. We can be reached at (262) 694-0600. The Riverwood Management Team!
|Recommended: YesLove it — very nice place friendly people and close to work
Thank you for your feedback. We love hearing that you enjoy the friendly neighborhood and location here at Riverwood Apartments. Our team works extremely hard to provide the best experience for our residents. -The Riverwood Apartments Management Team.