Ratings & Reviews
Resident Reviews
|Recommended: YesGreat neighborhood — Great staff, nice neighborhood, polite neighbors
response from property -Dear Briona Fitzhugh,
We appreciate that you have posted a review. We're happy you enjoy being apart of our community. It is our goal to provide our residents with a quality living experience.
With Appreciation,
The Management Team at Riverwood Apartments
|Recommended: YesThankful — Thank you to the whole team. Whether it’s a simple question, or something that needs to be fixed, the staff is always quick to solve the problem
Thank you for taking time to post this review, Robert. We are very pleased to to hear about your 5-star experience with our amazing staff. We care about our residents and value you as a part of our community. We greatly appreciate your feedback.
Warmest Regards,
Riverwood Apartments
|Recommended: YesNewbies — Love it
Hello, Karina
Thank you for your review. We are so happy to hear you have enjoyed it here and will continue working hard to meet all your needs.
Warmest Regards,
Riverwood Apartments Management Team
|Recommended: YesAs a new renter. — From the management to the maintenance, I am very happy. Because the complex is not a new place, there are and have been some challenges to address, but both the management and the maintenance team have been extremely helpful. They are prompt, address all issues right away, and are efficient with quality attention and work.
Karen,
Thank you for taking the time to leave your review. We appreciate your feedback as we strive to ensure that we provide the best possible experience to all of our residents. Thanks for choosing to call our community home and if you need anything please feel free to let our on site manager Adriana know.
Warmest Regards,
Riverwood Apartments Management Team
|Recommended: YesFriendly and helpful — Staff is friendly and always helpful
Maintenance is always timely and professional
We are only here for the summer not a long time resident but we would recommend to others or stay again when we come back.
Hello, Thomas
Thank you for your review. We have a wonderful team working with us and we are happy to hear you have had a good experience with both the maintenance and office staff. We appreciate our residents and hope you have all your needs met.
Warmest Regards,
Riverwood Apartments Management Team
|Recommended: YesOutstanding Office and Maintenance Staff — I settled into Riverwood for almost a year after selling my out of state home and relocating to Wisconsin. I left only because I bought another home. This is a pricier community though less costly than some , but you get what you pay for. Terrific location, underground heated parking, and an absolutely outstanding staff. Very well-managed complex. Thank you to the Riverwood staff for helping to make my first year in Wisconsin a great one
Thank you so much for leaving this review for others to see. We truly appreciate it. We strive to earn these stars. We're so glad you are here staying with us. We would love to hear more details if you don't mind sharing, feel free to reach out to us, (262) 351-0618
. Best wishes, Riverwood Apartments team.
|Recommended: YesN A — N A
Sarah thank you so much for these five stars. We would love to know more about what you enjoy or dislike about our community as it guides us to improve the experience of our residents and visitors.
Riverwood Apartments Management Team.
|Recommended: YesFirst Review — Can't wait to live here
Ann, thank you for the 5-star review! We are happy to hear that you're excited about being a part of our community. We would love feedback about your experience with us. Feel free to contact us directly.
All the Best,
The Riverwood Apartments Management Team
|Recommended: YesRiverwood Apartments — Love the management staff Liza Adriana are extremely helpful and kind Excited to have my own place this is the perfect spot for my pup and I.
Thank you for posting this review, Sarah. We are thrilled to hear that you are comfortable with our office staff. Here, at Riverwood Apartments, our objective is always to hire professional and friendly employees. Your continued encouragement is appreciated. Please contact us at [email protected] to tell us how we can continue to improve our community. Thank you again!
Best Wishes,
Riverwood Apartments Management Team
|Recommended: YesN a — N a
Hello Aubree,
Thank you for taking the time to leave us a review. We value you, and would love to hear more about your experience. Please feel free to reach out to us at [email protected] with any feedback.
Best,
Riverwood Apartments Management Team
|Recommended: YesExtraordinarily Outstanding — Although I am still in the “honey-moon” phase of my current residency here at Riverwood, I must say the last 4 days of living here has been a dream compared to places I’ve lived in Chicagoland. Move in was a breeze. The location from highway is more than convenient to get to work. The interior of the apartment itself may show years of minor use but overall is a solid 8 out of 10, which is a pass in my book and is a step-up from what I’ve seen in some slumlord-run apartments in Chicagoland.
I have to give recognition where it’s deserved and this is directed solely toward the management staff. Adriana has been nothing but a pleasure to work with and has communicated effectively, properly and punctually each and every time I have had dialogue via telephone call, email and in-person meetings and showings. Adam was the first person I spoke with when inquiring about availability at Riverwood and was so kind and welcoming out the gate. He answered every question I had during the initial phone call, the following days later after I was shown the model unit by Adriana, and then weeks later when he showed me the apartment the day I was moving in. Adam is a very personable and provided me with outstanding hospitality.
Both Adriana and Adam get 10 out of 10 in my book and absolutely deserve to be praised and awarded by whoever reads this and conducts their employee reviews and metrics based on my review.
Whatever Fiduciary is doing here at Riverwood Apartments they are doing it right.
Thank you for taking time to post this review, Nicholas. We are so pleased to offer you a 5-star living experience. We are very happy to hear about your positive interactions with Adriana and Adam. We care about our residents and greatly value your feedback. We welcome you to the community.
Warmest Regards,
Riverwood Apartments
|Recommended: YesOverall not bad — Some issues with the door and noise from neighbors but otherwise good.
Hello, Caitlyn
Thank you for your review. We appreciate our residents and work hard to meet all your needs. Please reach out to our main office if issues continue.
Warmest Regards,
Riverwood Apartments Management Team
|Recommended: YesGreat Place to Live — I love the location of the community and all of the staff has been great. The resident events have been awesome too.
Thank you Sean for sharing your feedback with us! We appreciate you letting us know what you love about the Riverwood community. We're so glad our property teams have been able to create a great experience for you. We love our location too and love getting the community together for fun events. Looking forward to the rest of the year with you! Happy Holidays, - The Riverwood Team
|Recommended: YesA good place — Been here a year now and haven't had any problems. The staff are always nice and helpful
Jeffrey, thank you so much for leaving a review. We're so glad you've had a smooth and enjoyable experience in your residency so far; Congratulations on your 1 year milestone! If you'd like to expand on your feedback, feel free to contact our office anytime. We're here to listen, and are happy you chose us to call home. Best Wishes and Happy Holidays, - The Riverwood Team
|Recommended: YesSafe Haven — The Riverwood team made everything from start to finish seamless. This was the most stress free move we've ever had.
This property is the ideal location to live in. Everything you need is less than a 20 minute drive, we have a church, and a hospital next to us and the 294 interstate is on the other side. Our neighbors are kind and welcoming, and the noise level is almost at a zero at all times.
The leasing office and maintenance team are professional and efficient, and anything we've needed they've addressed right away.
Thank you Riverwood and team for making this our little safe haven, we're so happy to be apart of the community
Thank you Cameron for sharing your feedback with us! We always appreciate hearing from residents and what they love about our community. We're so glad our property and maintenance teams have been able to create a great experience for you during move in and throughout your residency so far. We love our location too and are grateful you've chosen Riverwood to call home. Please let us know if you encounter any future issues and we'd be happy to listen and assist in any way we can. Happy Holidays! - The Riverwood Team